Frequently Asked Questions
Everything you need to know about upgrading your bathroom with MARMY.
What materials are MARMY bathroom products made from?
Our premium washbasins and bathtubs are primarily crafted from high-quality cast marble (mineral cast), which offers a durable, non-porous surface that is easy to clean and maintains its temperature longer than traditional ceramic.
How long does shipping take for large sanitary items?
Standard delivery for in-stock bathroom fixtures typically takes 3-7 business days. For fragile items like bathtubs or large basins, we use specialized logistics partners to ensure your products arrive without damage.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard), PayPal, and secure bank transfers. For local customers, we also offer cash-on-delivery options depending on the total order value.
Can I return a product if it doesn't fit my bathroom layout?
Yes, we offer a 14-day return policy for unused products in their original packaging. Please ensure you measure your space carefully before ordering, but if a return is necessary, our customer service team will guide you through the process.
Do MARMY products come with a warranty?
Absolutely. All MARMY FÜRDŐSZOBA products come with a standard 2-year manufacturer's warranty covering production defects, ensuring peace of mind for your home renovation.
Are the washbasins compatible with standard plumbing fixtures?
Yes, our washbasins are designed to be compatible with standard EU plumbing and drainage systems. However, we always recommend checking the specific technical drawing provided on each product page before installation.